Purchase Terms

 

Lay-bys


We welcome all lay-bys. A minimum 20% deposit is required and we hope you can complete the purchase within 6 weeks.

Please choose wisely as goods purchased on lay-by CAN NOT be returned or exchanged. If you change your mind, a 20% re-stocking administration fee of the sale price is applicable.

If you are having trouble paying a lay-by please contact our customer service team on

(02) 4787 6126.

For further information on lay-bys, please see our Terms and Conditions.

 

Postage


We post our jewellery worldwide. Please email us at sales@blackheathjewellery.com or call us on (02) 4787 6126 to get a quote on a specific item. All our items are posted with insurance.

 

Returns


If for any reason you are not happy with your purchase we will give you a full refund (exclusive of shipping charges) in the form of a store credit – subject to Australian Consumer Law (2011).

To Receive a Refund or Credit

You must notify us by telephone or email within 7 days of receiving the item.

Items must be returned fully insured for the price paid, in the same condition as dispatched and in the original packaging, without any alterations or damage.

Please include a copy of your sales receipt.

Once the item has been assessed and is confirmed to be in original condition, the return will be processed within 3 days of receipt – subject to a valid reason for the return. We will confirm receipt of the returned item(s) and completion of the credit, by email.

 

Terms of Service


Please visit our Terms of Service and Privacy statement for more information.

 

Location

Shop 3, The Strand Arcade
176 Leura Mall
Leura NSW 2780 Australia
(02) 4734 8824

Trading Hours

Monday to Friday 10:00 am - 5:00 pm
Saturday 10:00 am - 5:00 pm
Sunday 10:00 am - 5:00 pm

Open Public Holidays
Closed Christmas Day

Enquiries

General Enquiries:
info@blackheathjewellery.com

Online Sales:
sales@blackheathjewellery.com